Frequently Asked Questions
What is a franchise disclosure document?
A franchisor is required by Canadian law to disclose all ‘material facts’ about the franchise, including financial and business information to a potential franchisee. The franchisee must receive disclosure documents
before making any payments to the franchise or signing a franchise agreement. The Canadian Franchise Association is a great source of information for potential franchisees.
What if I didn’t receive a franchise disclosure document?
In Alberta, if you didn’t receive a franchise disclosure document before buying into the franchise or signing a franchise agreement, you can cancel your franchise agreement. You can cancel the franchise agreement
60 days after receiving the disclosure document or within 2 years of becoming a franchisee.
Can I cancel a franchise agreement?
Under normal circumstances, a franchise agreement is a legally binding contract. The agreement will outline what penalties the franchisee will have to pay to terminate the franchise agreement early.
If you have not received adequate disclosure documents before entering into a franchise agreement, you can cancel the agreement by giving the franchisor notice of rescission. The franchisor then must pay back
any start-up fees within 60 days of receiving the notice.
What happens when the fixed term on my franchise agreement is up?
A typical franchise term runs between 5 and 10 years. Often, the franchisee has the right to renew the agreement for 1 term, multiple terms, or even indefinitely. If the franchise agreement doesn’t include a
right to renew, you could be offered a renewal of your franchise agreement, but there are no guarantees.
How do I renew a franchise agreement?
The franchise agreement will include requirements for renewal, for example renewal fees or updates to the business. In order to renew the franchise agreement, the franchisee must give a notice to renew within
a specific time period, or the agreement will expire. Depending on the specific agreement, the franchisor might be able to change the royalty and fee amounts when the franchise term ends. A franchise lawyer
can help administer the franchise renewal process and review and negotiate the franchise agreement. .